Simple Math: Big Data – Big Focus = Big Failure

As technology advances allow us to analyze every aspect of business operations, many companies are inundated with data. Although we celebrate the advances in technology, this “data revolution” has also blurred the line between valuable insight and mundane non-value added information. As a result, many companies are now buried in indecipherable numbers. To successfully pierce through the mountains of useless data and focus on the strategic insights, it is critical businesses have the tools to translate heaps of distracting data into useful information.

HR Software Implementations: Customize Your Mindset, Not the Software

Mistakenly, many organizations start a software implementation thinking about how they can modify the new software to match their existing processes (i.e.: customize it). However, experience has shown me that this is nearly always the most expensive way to implement a new software platform (and the most expensive way to maintain it) for human resources or payroll functions. Rather, organizations should consider this question: if the existing processes and workflows are working so well, why are we investing in a new system at all?

Workforce Trends Advice Videos for SMB Organizations

SaaShr (a Kronos company) is launching an educational series of videos to help small and medium sized organizations navigate a wide range of business issues they face in managing their employees.  I wrote about some of the trends facing SMB organizations in a recent article I did for the Huffington Post.  Having been in the … Continue reading Workforce Trends Advice Videos for SMB Organizations

Surviving March Madness

March Madness?  Those of you who follow me know I'm not much of a sports aficionado, so I'm not referring to the college basketball tournament.  My madness is due to  yesterday being the first day of spring, and I'm still looking at piles still frozen snow outside of my window where temperatures languish at levels … Continue reading Surviving March Madness

2014: The Year Social HR Matters

Today's guest blog post is by our board member, Jeanne Meister.  Jeanne is a Partner at Future Workplace and co-author The 2020 Workplace Book.  In this post, Jeanne talks about the rise of social technologies in HR.  We agree, and in fact we're embedding social capabilities within our workforce management solutions.  Read the article below and … Continue reading 2014: The Year Social HR Matters

What are Your Work Priorities on December 23rd?

I don't know about you, but Christmas week is a tough time to get much done at work - at least to get much done that requires your coworkers.  For many years, I always took Christmas week off because my kids would be on vacation.  With my children grown, I don't need to take that … Continue reading What are Your Work Priorities on December 23rd?

The Future of Big Data (Podcast)

Today I discussed the implications of big data for workforce management with our board member, David Creelman and a Kronos expert on workforce analytics, Kristen Wylie.  David Creelman is CEO of Creelman Research and does writing, research and speaking on the most critical issues in human capital management. He also  leads a community of practice … Continue reading The Future of Big Data (Podcast)

How do retailers make you stop shopping?

Our  Holiday 2013: Top Trends to Watch survey findings add to the growing industry evidence that shoppers will make purchasing decisions leveraging multiple channels this season. In fact, 66 percent of Americans said that they will order online and ship to home or offices – and 25 percent noted that they will order online and … Continue reading How do retailers make you stop shopping?

Is College for America the Future of Workforce Development?

Today's guest post is from K.L. Allen, Manager of Partnerships & Business Development at the College for America @ Southern New Hampshire University.  I heard their President, Paul J. Leblanc, speak at a conference earlier this year where he described their mission as "the  reinvention of college around the needs of working adult learners and their employers".  Read on … Continue reading Is College for America the Future of Workforce Development?

It's Always Hump Day in Customer Service

For those of you needing some Hump Day humor - and a little perspective - I offer some tidbits from my past life running a Services organization for a software company.  One of the teams I was responsible for was customer support - the folks on the phone 12 hours a day who handled all … Continue reading It's Always Hump Day in Customer Service